SPRING 2017 | 3 Ulises Alfaro Ulises Alfaro with the “Ocho Mobile” Ulises celebrating his birthday Hello everyone, As a new General Manager I wanted to thank all our owners and staff for giving me the opportunity to be part of the Ocho Family. My first winter here has been a great experience. In the first quarter of 2017, we mplemented intensive safety and security training for the Ocho team. We have encouraged and empowered employees to be mindful of new and better ways to perform their duties which has resulted in bottom line results and has created a “family, helping family” atmosphere. We are striving for excellence in customer service with team efforts by focusing on personal attention to detail. The staff is very friendly, helpful and congenial. Everyone is patient in answering questions, offering directions or giving their best advice on everything ranging from bus usage to local customs. Our collectible classic Volkswagen the “Ocho Mobile” was the latest edition to Ocho Cascadas. It is exciting for the resort to have this eye-catching tribute with a great pink exterior matching the interior color, the Ocho Logo, and a Palapa hut roof top! Don’t miss a picture on it! Please feel free to contact us for any assistance, Ulises Alfaro Zona Hotelera: Facing a busy avenue, this hotel zone has malls, businesses and high-rise hotels. Olas Altas: On the southern edge of Puerto Vallarta are the upscale residential neighborhoods of Amapas, Conchas Chinas, located on both sides of highway 200. El Centro: Rising abruptly from the sea are hilly, cobblestone streets of downtown, lined with white- washed homes and shops. Zona Romantica: South of the Cuale River, the romantic zone has Puerto Vallarta’s highest density of restaurants and tourist-oriented shops. On-SiteManager’sMessage Areas of Puerto Vallarta